Recall Ledger

Handy Solutions Neck & Shoulders Heating Pad recall (Navajo Manufacturing Company)

Medical deviceClass IOngoing

Summary: Navajo Manufacturing Company is recalling Handy Solutions Neck & Shoulders Heating Pad, Number: 25607, Manufactured by Ninbo Unico Products Co., Ltd. Reason: If heating pad is folded while in use, the power density increases in the folded area causing excessive temperatures, which can also be caused by placing pad under the body, then the high limit device is unable to sense the higher temperature so power is not terminated. May cause a burning smell prior to melting/burning potentially causing burns to persons and property.

What is being recalled

Handy Solutions Neck & Shoulders Heating Pad, Number: 25607, Manufactured by Ninbo Unico Products Co., Ltd

Why

If heating pad is folded while in use, the power density increases in the folded area causing excessive temperatures, which can also be caused by placing pad under the body, then the high limit device is unable to sense the higher temperature so power is not terminated. May cause a burning smell prior to melting/burning potentially causing burns to persons and property.

How serious is it

Class I is the most serious level: FDA considers there is a reasonable probability that using or being exposed to this product will cause serious health problems or death.

Where it was sold

US Nationwide distribution in the states of CA, MS, FL, IN, LA, VA, TX. (states named: California, Florida, Indiana, Louisiana, Mississippi, Texas, Virginia)

How to tell if yours is affected

UPC: 0-24291-25607-6, UDI-DI: 00024291256076

What to do

Check the model, lot or serial numbers above against your device. If yours is affected, contact the manufacturer or your healthcare provider before you stop using a device you rely on.

Recall facts

Recall numberZ-1588-2026
CategoryMedical device
AgencyU.S. Food and Drug Administration (FDA)
SeverityClass I
StatusOngoing
Recall startedFebruary 18, 2026
ReportedApril 1, 2026
CompanyNavajo Manufacturing Company
Company locationDenver, CO, United States
Initiated byVoluntary: Firm initiated
Quantity28,457

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