Recall Ledger

Philips Spectral CT on Rails. Model Number: 728334. recall (PHILIPS MEDICAL SYSTEMS)

Medical deviceClass IIOngoing

Summary: PHILIPS MEDICAL SYSTEMS is recalling Philips Spectral CT on Rails. Model Number: 728334.. Reason: Philips has identified three software issues: 1. During a continuous CT (CCT) scan, there is the potential that the Gantry could remain at the current scan position after pressing Go. 2. Potential where the message of Previous Surview Exists Select Previous Surview? <Yes> or <No> should display but does not appear. 3. After performing Surview and planning the Brain Helical acquisition by setting Brain Area DoseRight Index to increase the dose, there is the potential that the Define Head Area option in the context menu is grayed out.

What is being recalled

Philips Spectral CT on Rails. Model Number: 728334.

Why

Philips has identified three software issues: 1. During a continuous CT (CCT) scan, there is the potential that the Gantry could remain at the current scan position after pressing Go. 2. Potential where the message of Previous Surview Exists Select Previous Surview? <Yes> or <No> should display but does not appear. 3. After performing Surview and planning the Brain Helical acquisition by setting Brain Area DoseRight Index to increase the dose, there is the potential that the Define Head Area option in the context menu is grayed out.

How serious is it

Class II is the middle level: using or being exposed to this product may cause temporary or medically reversible health problems, and the chance of serious harm is remote.

Where it was sold

Worldwide - US Nationwide distribution in the states of Minnesota and the countries of France and Netherlands. (states named: Minnesota)

How to tell if yours is affected

Model Number: 728334. UDI: (01)00884838103627(21)1005, (01)00884838103627(21)1006, (01)00884838103627(21)1007. Software Version Number: 5.1.X. Serial Numbers: 1005, 1006, 1007.

What to do

Check the model, lot or serial numbers above against your device. If yours is affected, contact the manufacturer or your healthcare provider before you stop using a device you rely on.

Recall facts

Recall numberZ-1825-2026
CategoryMedical device
AgencyU.S. Food and Drug Administration (FDA)
SeverityClass II
StatusOngoing
Recall startedMarch 7, 2026
ReportedApril 22, 2026
CompanyPHILIPS MEDICAL SYSTEMS
Company locationCambridge, MA, United States
Initiated byVoluntary: Firm initiated
Quantity3 systems

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