SnapshotGLO Wound Imaging Device recall (KENT IMAGING, INC.)
Medical deviceClass IIOngoing
Summary: KENT IMAGING, INC. is recalling SnapshotGLO Wound Imaging Device, Model KB100, KB100AA.. Reason: The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected.
What is being recalled
SnapshotGLO Wound Imaging Device, Model KB100, KB100AA.
Why
The software controlling the wound imaging device's battery charging circuit was not designed to recognize and recover a battery that has fully discharged into a low-power "shipping mode." When this occurs, an affected device will not resume charging when reconnected to power and becomes temporarily unusable/ unavailable for wound imaging until corrected.
How serious is it
Class II is the middle level: using or being exposed to this product may cause temporary or medically reversible health problems, and the chance of serious harm is remote.
Where it was sold
US Nationwide distribution in the states of PA, IA, FL, TX, GA, NV, CA, UT, IN, DC, KS, IL, TN, AR, AZ. (states named: Arkansas, Arizona, California, District of Columbia, Florida, Georgia, Iowa, Illinois, Indiana, Kansas, Nevada, Pennsylvania, Tennessee, Texas, Utah)
How to tell if yours is affected
UDI-DI: B376KB1000, Software Revisions v4.2.0 and v4.1.3
What to do
Check the model, lot or serial numbers above against your device. If yours is affected, contact the manufacturer or your healthcare provider before you stop using a device you rely on.
Recall facts
| Recall number | Z-2775-2026 |
| Category | Medical device |
| Agency | U.S. Food and Drug Administration (FDA) |
| Severity | Class II |
| Status | Ongoing |
| Recall started | June 30, 2026 |
| Reported | July 29, 2026 |
| Company | KENT IMAGING, INC. |
| Company location | Calgary, N/A, Canada |
| Initiated by | Voluntary: Firm initiated |
| Quantity | 77 |
More recalls from KENT IMAGING, INC. · all medical device recalls · recalls from June 2026