Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard
Consumer productAnnounced
Summary: Gazelle USA, LLC, of Santa Cruz, California is recalling Urban Arrow FamilyNext Pro Cargo E-Bikes. Reason: The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
What is being recalled
Urban Arrow FamilyNext Pro Cargo E-Bikes
Why
The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.
How serious is it
CPSC does not assign severity classes. Read the hazard and injury details above.
Where it was sold
Sold in the United States at Individual specialty stores from March 2025 through December 2025 for about $9,000.
How to tell if yours is affected
No lot or model codes were published. Match the product description above.
What to do
Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location. Repair
Contact: Gazelle USA, toll-free at 800-838-5388 from 9 a.m. to 5 p.m. Monday through Friday, email at [email protected] or online at https://urbanarrow.com/en-na/recall or https://urbanarrow.com/ and click on "Product Recalls" at the bottom of the page for more information.
Recall facts
| Recall number | 26236 |
| Category | Consumer product |
| Agency | U.S. Consumer Product Safety Commission (CPSC) |
| Severity | Not classified |
| Status | Announced |
| Recall started | January 29, 2026 |
| Reported | January 29, 2026 |
| Company | Gazelle USA, LLC, of Santa Cruz, California |
| Company location | Vietnam |
| Quantity | About 320 |
| Sold at | Individual specialty stores from March 2025 through December 2025 for about $9,000. |
| Injuries reported | The firm has received three reports of buckles not fully latching. No injuries have been reported. |
More recalls from Gazelle USA, LLC, of Santa Cruz, California · all consumer product recalls · recalls from January 2026