Residential Elevators Recalls Elevator StrikeLock Hoistway Door Locking Device Due to Risk of Serious Injury or Death from Fall and Injury Hazards
Consumer productAnnounced
Summary: Residential Elevators, Inc., of Crawfordville, Florida is recalling Residential Elevators StrikeLock Hoistway Door Locking Device. Reason: The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
What is being recalled
Residential Elevators StrikeLock Hoistway Door Locking Device
Why
The elevator's StrikeLock hoistway door locking device can allow the elevator cab to move with a landing door open, posing a risk of serious injury or death due to fall and injury hazards.
This recall involves the StrikeLock hoistway door locking device, used to secure a residential elevator hoistway landing door. The product is silver in color. The door locking device is installed into the landing door jamb and looks similar to a standard door latch plate.
How serious is it
CPSC does not assign severity classes. Read the hazard and injury details above.
Where it was sold
Sold in the United States at Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000.
How to tell if yours is affected
No lot or model codes were published. Match the product description above.
What to do
Consumers should immediately stop using the residential elevator systems where StrikeLock hoistway door locking devices are installed and contact Residential Elevators or the local elevator dealer that installed their residential elevator system to schedule a free repair of their StrikeLock hoistway door locking devices. Consumers should contact Residential Elevators or the local elevator dealer that installed their residential elevator system if they are uncertain whether their residential elevator has a StrikeLock hoistway door locking device installed. Repair
Contact: Residential Elevators toll-free at 800-832-2004 from 8 a.m. to 5 p.m. ET Monday through Friday, email at [email protected], or online at www.residentialelevators.com/recall-information/strikelock-locking-device or www.residentialelevators.com and click on "Recall Information" at the bottom of the page for more information.
Recall facts
| Recall number | 26450 |
| Category | Consumer product |
| Agency | U.S. Consumer Product Safety Commission (CPSC) |
| Severity | Not classified |
| Status | Announced |
| Recall started | April 30, 2026 |
| Reported | May 1, 2026 |
| Company | Residential Elevators, Inc., of Crawfordville, Florida |
| Company location | United States |
| Quantity | About 450 |
| Sold at | Residential Elevators and authorized elevator dealers nationwide from April 2024 through March 2026 for about $1,000. |
| Injuries reported | None reported |
More recalls from Residential Elevators, Inc., of Crawfordville, Florida · all consumer product recalls · recalls from April 2026