SUNS International Recalls Residential Elevator Interlock Switches Due to Fall and Crushing Hazard; Risk of Death or Serious Injury
Consumer productAnnounced
Summary: SUNS International LLC, of Chelmsford, Massachusetts is recalling SUNS SS6291 Solenoid Interlock Switches. Reason: The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.
What is being recalled
SUNS SS6291 Solenoid Interlock Switches
Why
The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.
This recall involves all SUNS International SS6291 Solenoid Interlock switches used in residential elevators produced from August 20, 2024, through November 6, 2025, with date codes 2431 through 2543. The SUNS SS6291 interlock switch measures approximately 10 inches by 2 inches and weighs about 2-pounds. "SUNS", the model number and date code are printed on a label on the side of the product.
How serious is it
CPSC does not assign severity classes. Read the hazard and injury details above.
Where it was sold
Sold in the United States at SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.
How to tell if yours is affected
No lot or model codes were published. Match the product description above.
What to do
Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch. Repair
Contact: SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at [email protected], or online at www.suns-usa.com and click on "Recall" at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer: Elevator Installer/Manufacturer Email Address/Phone Number/Website Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator) [email protected] 844-460-5670 https://seelevator.com/suns-interlock-recall/ Scranton Home Elevators [email protected] 813-477-0358 The Home Elevator Co. [email protected] 866-632-0342 EDCO Elevator [email protected] 251-990-7464 Inclinator Company of America [email protected] 800-343-9007 https://inclinator.com/ American Access [email protected] 800-409-3349 https://aaccessis.com/ American Elevator Company LLC [email protected] 423-267-5438 Rise Above Elevator [email protected] 772-240-5777 https://riseaboveelevator.com/
Recall facts
| Recall number | 26531 |
| Category | Consumer product |
| Agency | U.S. Consumer Product Safety Commission (CPSC) |
| Severity | Not classified |
| Status | Announced |
| Recall started | June 4, 2026 |
| Reported | June 5, 2026 |
| Company | SUNS International LLC, of Chelmsford, Massachusetts |
| Company location | China |
| Quantity | About 7,000 |
| Sold at | SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200. |
| Injuries reported | SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported. |
More recalls from SUNS International LLC, of Chelmsford, Massachusetts · all consumer product recalls · recalls from June 2026