Branch Recalls Ergonomic Chairs Due to Fall Hazard
Consumer productAnnounced
Summary: Bureau Office, Inc. dba Branch, of New York, New York is recalling Ergonomic Chairs. Reason: The backrests of the chairs can detach, posing a fall hazard to consumers.
What is being recalled
Ergonomic Chairs
Why
The backrests of the chairs can detach, posing a fall hazard to consumers.
This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:
How serious is it
CPSC does not assign severity classes. Read the hazard and injury details above.
Where it was sold
Sold in the United States at Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.
How to tell if yours is affected
No lot or model codes were published. Match the product description above.
What to do
Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly. Repair
Contact: Branch by email at [email protected] or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
Recall facts
| Recall number | 26735 |
| Category | Consumer product |
| Agency | U.S. Consumer Product Safety Commission (CPSC) |
| Severity | Not classified |
| Status | Announced |
| Recall started | September 3, 2026 |
| Reported | September 3, 2026 |
| Company | Bureau Office, Inc. dba Branch, of New York, New York |
| Company location | Thailand |
| Quantity | About 16,000 (In addition, about 180 were sold in Canada) |
| Sold at | Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350. |
| Injuries reported | Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported. |
More recalls from Bureau Office, Inc. dba Branch, of New York, New York · all consumer product recalls · recalls from September 2026